ExamVision Product Warranty

Warranty

All ExamVision products come with a comprehensive warranty as standard. This warranty covers all manufacturing defects which might manifest within the warranty term (see table below). Please note, our warranty does not cover defects caused by normal wear or tear, misuse, neglect, accidental damage, modification, shipping in non-original packaging, or faults due to improper fitting, maintenance, service or cleaning procedures. This warranty is also void if the product is not used according to our Instructions for use. Additional information:

  • • Soft parts such as nose pads and temple tips are not covered, as these are treated as ‘consumable’ parts and need to be replaced as they wear.
  • • Detachable cables are considered replaceable parts that can be expected to wear. Detachable cables are covered for manufacturing defects for one year.
  • • A battery is defined as defective, if it drops to below 50% of its original specification within the specified warranty term.

Warranty term per product

ExamVision Loupes Warranty term
(from date of purchase)
HD range All HD Galilean loupes 5 years
Kepler Range All Kepler Kompakt loupes 5 years
All Kepler Advanced 5 years
Essential Range All Essential loupes 5 years
ExamVision LED lights sold from 1 January 2018 Warranty term
(from date of purchase)
Focus Range Control Unit Xtend 3 years
Lamp unit True, Lamp unit Bright & accessories 3 years
Battery Xtend 3 years
Detachable Cable + backplate 1 years
Essential Range Control Unit Essential 3 years
Lamp unit Essential Nano & accessories 3 years
Battery Essential 3 years
Control Unit Alpha 1 years
Lamp unit & cable Alpha & accessories 1 years
Battery Alpha 1 years
Essential One headlight 2 years
Essential One battery, charger & accessories 1 years
Examvision LED lights sold before 1 January 2018 Warranty term
(from date of purchase)
Focus Range All Focus lamp units, control units & accessories 5 years
All Focus batteries 1 years
Essential Range All Essential lamp units, control units & accessories 5 years
All Essential batteries 1 years